Disclosure
The AI says it’s an AI. Every call.
The setter opens every call by disclosing that it’s an AI and that the call is recorded. It isn’t a line in a prompt the model might skip — the greeting is a deterministic gate: the call doesn’t proceed without it.
Deterministic greeting gate, enforced in code
Consent
No consent on file, no cold dial.
Cold outbound calls require express written consent recorded against the contact before the dial is allowed. The gate fails closed: missing proof means the call never happens — it doesn’t mean “probably fine.”
Fail-closed consent gate on every cold dial
Opt-out
One STOP stops everything.
Text STOP — or ALTO — once, and that person is suppressed across every channel we operate: SMS and voice alike. The vocabulary covers English and Spanish, and the match is deterministic string logic, never an AI’s judgment call about intent.
Cross-channel suppression · EN + ES vocabulary · deterministic
Quiet hours
8 a.m. to 9 p.m., the lead’s clock.
Every consumer touch — call, text, or email — is clamped to the federal TCPA 8 a.m.–9 p.m. window in the lead’s local timezone. If we can’t determine the timezone, the touch waits: the clamp fails closed, it never guesses.
Hard clamp to the 8–21 TCPA floor · fail-closed on unknown TZ
Canada
Canadian numbers are never dialed.
CASL, Canada’s anti-spam law, has a stricter consent regime than the U.S. Rather than approximate it, we don’t dial Canadian numbers at all. The gate is a hard block, not a setting.
CASL posture: hard block on Canadian numbers
Quality control
A second AI grades every call.
100% of calls — not a sample — are graded by a second, independent AI for compliance and quality. Some failures are automatic: quoting a price, or claiming to be human, fails the call on the spot and flags it for review.
100% coverage · auto-fail gates: price quotes, human claims
Your data
Your data is yours. Also after you leave.
Clients can export their full data at any time — contacts, calls, outcomes. And your do-not-call list survives churn: a person who opted out stays opted out even after you stop being a client. Compliance isn’t a subscription feature.
Full export any time · DNC list survives churn
Recording
Recording is disclosed up front.
Calls are recorded for the QC loop — that’s how the second AI grades them — and the recording disclosure rides the same deterministic greeting gate as the AI disclosure. Nobody is recorded without hearing it first.
Disclosure rides the same code-enforced greeting gate